FAQs - Frequently asked questions

FAQs » Phone setup and sync » Sync costs

Does it cost anything to backup/restore my contacts?

Whilst Mobyko does not charge you for synchronising your contacts, you will, however, be charged at your standard network rate for data transfer. The cost of a sync is dependent on the number of contacts you have, and whether any of these contacts have pictures associated with them. Typical sync costs for 100 Contacts with 3 thumbnails are as follows:

O2 - 13p

Orange - 15p

T-Mobile - 10p

Virgin - 23p

Vodafone - 9p

Typical sync costs for 5 updated contacts are as follows:

O2 - 5p

Orange - 4p

T-Mobile - 4p

Virgin - 5p

Vodafone - 2p

Typical sync costs for 10 Facebook friends are as follows:

O2 - 18p

Orange - 25p

T-Mobile - 28p

Virgin - 31p

Vodafone - 12p

Do I need credit to sync contacts?

If you are on a Pay-as-you-go tariff then you will need to have sufficient credit remaining on the phone to be able to sync.