FAQs - Frequently asked questions

FAQs » How to use this site » Photo and video galleries

How do I upload my photos & videos to my Mobyko account?

You can upload them in 3 different ways. From your phone: simply select the one you want and send it as a photo message (MMS) to +44 7768 200900.

Note: Please send only one video or photo at a time, otherwise your content will not appear in your account. From your computer: Just follow the instructions on the Video or Photo galleries in your account. Via email: You have a unique Mobyko upload email address which is shown in your Photo and Video galleries. You can use this to forward photos and videos straight to your account, either from your phone or computer.

How do I edit a photo or video?

If you hover over the photo or video you wish to edit you will see you can add a caption to it. You'll also see a range of options to the right hand side. You can rotate, print or comment on your media. You can also drag and drop your media into albums to organise them in your gallery.

How do I share photos and videos with friends?

You can send photos, videos and albums of photos or videos to friends from the site via email, by clicking on the "send to a friend" link (an envelope shaped icon underneath albums). They can then comment on what you send them!

How long will it take to upload a photo or video?

This is all dependent on the size, type and method of content being uploaded. A typical text, picture or video uploaded by SMS/MMS will take approximately:

  • Video. (Low quality, 10 seconds length). 30 seconds (3G1), 2-3 minutes (less 3G2)
  • Picture. (640*480 resolution). 5 seconds (3G1), 30 seconds (less 3G2)

This is the time it will take for the content to leave your phone. Please allow another 60 seconds for the content to appear in your galleries.

The time it takes to upload a picture or video uploaded by the desktop uploader will be dependent on the size of the files.

The time it takes to upload a picture or video uploaded by email will be dependent on email service providers.

1 3G is the third generation of mobile phone standards and technology which enable network operators to offer users a wider range of more advanced services while achieving greater network capacity through improved spectral efficiency.

2 less 3G is any generation of mobile phone coverage below that of a third generation phone

Can I send my photos or videos to my friends' phones using Mobyko?

No, but you can send photos, videos and albums of photos or videos to friends from the site via email, by clicking on the "send to a friend" link (an envelope shaped icon underneath albums). They can then comment on what you send them!

Does it cost anything to store my photos & videos in my Mobyko galleries?

Mobyko will not charge you a penny, but you will be charged at your standard network rate for the SMS and MMS messages.

However, uploading from your desktop won't cost you anything.

How much content can I store with Mobyko?

You can store as many contacts you want. For your personal videos, photos and texts we give you 250mb. The amount of content you can store therefore depends on the size and type of content being uploaded. You can see how

How do I get more storage?

You can purchase more storage for your photos, videos and texts by clicking on My Account, then Account status. You'll see how much storage you have left. Click on Buy storage, choose the amount you need and proceed to our secure payment site. The extra storage will be available in your account as soon as you have made your payment.